We got all your doubts covered!

Will the Irvinei AI Powered Touch Screen Doorbell be susceptible to theft?
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No, it won't. Our doorbell features both hardware and software anti-theft measures. If stolen, the doorbell becomes unusable.

How is the Irvinei Doorbell powered?
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This doorbell version has two power options, one through 8v-24v AC power supply and other is using C-type charging like smartphones.

Is the device resistant to direct sunlight?
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Yes, it is IP65 compliant and can withstand sunlight and rain from -20 to 55 degrees Celsius.

Is the device wired or battery-powered?
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The current version of the doorbell is wired. Battery life is approximately 8 hours. Irvinei has plans for battery powered(wireless) variants as well in future.

Is it compatible with Apple HomeKit?
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In the future, we are aiming to integrate with HomeKit. Currently, Irvinei users can enjoy compatibility with multiple smart home devices brands.

Will there be a monthly cost for the service?
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Yes, we offer subscription plans, but we also have a free plan available.

What measures are in place to protect the Irvinei device against vandalism and theft?
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Irvinei devices are designed with robust structure with Gorilla Glass to protect against vandalism and theft.

What sets this product apart from others like the Nest Doorbell?
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Our product boasts style with customizable themes, voice control for smart homes, and unique AI security alerts such as baby runaway, intruder alerts, and more.

What is the cost of a doorbell?
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Exclusive 52% discount is available for pre-order customers, you can preorder your doorbell now by clicking on the “Order Now” button. Three months premium subscription is also awarded for pre-order customers.

Can I use the smart devices when there is no WIFI?
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While we're working on a local-only mode, it will still require a functioning local WiFi LAN/Router. Full feature availability may vary in the initial release.

Are there concerns about lawsuits involving facial recognition?
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The device is owned, operated, and controlled by the customer. It's not commercial but a home appliance, and facial recognition can be turned off by customers if desired.

Is there privacy with this product?
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Yes, all data is owned by the user. The “Device Mode” feature will also be there in the Irvinei app so that users can operate the security system the way they want.

Can visitors see me through the phone app?
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Visitors will not be able to see you unless you allow them to see your face in Video communication.

What happens if the camera misidentifies a person?
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Facial recognition technology is powerful, but it's still in continuous improvement, and misidentification can occur due to the following scenarios:

  • ● Low-quality blurry images due to poor lighting conditions.
  • ● Changes in person appearance like glasses, facial hair etc
Can deaf people use this product?
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Yes, it provides text and picture notifications and allows for text-based replies for visitors, making it suitable for those with special needs.

Where can I find more information?
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Please visit www.irvinei.com/support for further details.

Can the screen be mounted horizontally? Is it waterproof?
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Yes, it can be mounted horizontally, and it is IP65 capable, making it waterproof.