Support Center
AI Alerts

Helpful Resources

What to Know

AI alerts in Irvinei app

In the Irvinei app, AI Alerts play a crucial role in enhancing home security by leveraging artificial intelligence for real-time threat detection. The AI Security Alerts feature utilizes AI to promptly identify security threats from doorbell camera and any external cameras added by users in their irvinei app, and send instant alerts to users. Among the specialized alerts are: These AI Alerts contribute to a comprehensive security system, offering users insights and warnings to ensure the safety of their homes and loved ones.

Read More »

How to use

How to enable/disable AI alerts?

The AI Alerts feature utilizes AI to promptly identify security threats from doorbell camera and any external cameras added by users in their irvinei app, and send instant alerts to users. You can enable or disable any of the available AI alerts to get notifications based on your own preference. Here is how you can do that,                                                                  

Read More »

How to fix

Unable to receive AI notifications?

Learn the top reasons why your irvinei app may be stopped sending you AI notifications and their possible solutions. Things to check Disabled Notifications Check your notifications settings of the device mode which is currently active. It may be the case that all of the notifications are uncheck/disabled for that device mode. Livestream not working A weak or unstable internet connection can disrupt video streaming which can affect notification delivery. Verify your Wi-Fi is functioning properly and restart your router if needed. See if your mobile device is connected to the internet Open any other app or browse through the internet to make sure your smart phone is connected to the internet as well. Try restarting your wifi, if the problem persists Technical Glitches: Sometimes, even the best technology stumbles. Contact Irvinei support if you’ve tried the above solutions and still aren’t receiving notifications. They’ll be happy to diagnose and fix the issue

Read More »

Explainer Video

Save Up to $260 off!

X